Kapler Firewood Carrier Log Bag

Can I exchange the item I received for a different size?

Yes, we accept exchange within 30 days of receipt for most items in new condition. Kindly suggest you to contact manual service for exchange details if necessary.

Note: Item ID or Item sku is needed. (You can find the sku number at the description of the item)

What if I received a wrong item?

We do apologize for the inconvenience, kindly suggest you to contact manual service to check for details if necessary.

Note: here are some info needed:

1. picture of the wrong item you received

2. Item ID or Item sku of the original item. (You can find the sku number at the description of the item)

What if I received an item not as described?

We do apologize for the inconvenience, kindly suggest you to contact manual service to check for details if necessary.

Note: here are some info needed:

1. picture of the different parts about the item

2. Item ID or Item sku of the item. (You can find the sku number at the description of the item)

Can I return one of my orders?

Yes, we accept return within 30 days of receipt for most items in new condition. Kindly suggest you to contact manual service for return details if necessary.

• Shipping time is estimated and commences from the date of shipping, rather than the date of order, and can take longer than expected date due to invalid address, customs clearance procedures or other causes.

• The transportation time is 8-20 working days.

• Free shipping above $30